The Ultimate SoulShine Market

Our Ethical Promise
At Ultimate Soulshine Market, we are committed to operating with integrity, transparency, and respect. We promise to:

Deliver Quality Products: Provide only the highest quality spiritual and wellness products that are ethically sourced and sustainably produced.
Respect Privacy: Protect your personal information and ensure your data is handled with the utmost confidentiality.
Promote Inclusivity: Foster an inclusive community where everyone is welcome, regardless of background or beliefs.
Support Fair Trade: Partner with suppliers who practice fair trade, ensuring fair wages and working conditions for all.
Encourage Sustainability: Advocate for environmentally sustainable practices in all aspects of our business operations.
Provide Honest Guidance: Offer genuine and honest advice, ensuring our customers receive accurate and meaningful insights.
Uphold Integrity: Maintain the highest standards of integrity in all our interactions and business practices.
We are dedicated to supporting your spiritual journey with products and services that honor our ethical principles.

Shipping Policy for USA-Based Customers
Ultimate Soulshine Market is committed to providing a smooth and efficient shipping experience for our USA-based customers. Please review our shipping policy below for detailed information on our shipping process.

Shipping Methods and Rates
Standard Shipping

Standard Shipping

Delivery Time: 2-3 business days
Cost: Free
Expedited Shipping

Delivery Time: 2-3 business days
Cost: $12.99
Overnight Shipping

Delivery Time: 1 business day
Cost: $24.99
Order Processing
International Shipping

Delivery Time: Usually 3-4 business days
Cost: Varies by destination
Order Processing
Processing Time: Orders are processed within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has shipped.
Shipping Restrictions
P.O. Boxes: We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
APO/FPO Addresses: We are able to ship to APO/FPO addresses. Please allow additional time for delivery.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier’s website.
If you do not receive a tracking number or have any issues with tracking your order, please contact our customer service team at support@ultimatesoulshinemarket.com.
Delivery Issues
Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
Damaged Items: If your items arrive damaged, please contact us within 48 hours of receiving your order. Provide photos of the damaged items and packaging for our review.
Returns and Exchanges
Final Sale Policy: Please note that all products from Ultimate Soulshine Market are final sale. We do not accept returns or exchanges unless the items are damaged or defective upon arrival.
Damaged or Defective Items: If your items arrive damaged or defective, please contact us within 48 hours of receipt. Provide photos of the damaged items and packaging for our review, and we will work with you to resolve the issue promptly.
Contact Us
Customer Service: For any questions or concerns regarding shipping, please contact our customer service team at support@ultimatesoulshinemarket.com
Thank you for choosing Ultimate Soulshine Market. We appreciate your business and strive to provide the best service possible.